Popular Services
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Request the merger of course sections into a single Brightspace course site.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Request the restoration of course content OR student data from an archived Blackboard course.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request installation of a bridge connection on a standard (non-VoIP) phone line.
Need help with a software issue? Open a ticket to request assistance from IT.
Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Request to have approved users added to a course in Brightspace.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.
Request access to spaces on campus that require the use of electronic access control.
Request reset of voicemail password (standard or VoIP).
Request a Brightspace development shell.
Request removal of access to spaces on campus that require the use of electronic access control.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.
Faculty within the School of Education may request access for students pursuing careers in K-12 education and who are registered in courses teaching the use of Google Classroom.