My Recently Visited Services
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Have a question about technology on campus? This is a good place to start.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Need help with an email issue? Open a ticket to request assistance from IT.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Request the addition/removal of voicemail from an existing phone line.
Request a new shared Public Folder (e.g. calendar) in Outlook for your department.
Request a VoIP report for Enterprise Communication Center (ECC) call activity.
IT will review a request for Techfee funding and will help to facilitate the acquisition process.
Request Microsoft Teams Meeting assistance
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request assistance with D2L Brightspace
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Request a hardware token for use with multi-factor authentication (MFA).
Need to make a video? Complete this request form to have our Video Production team assist with your video project.
Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.
Request the merger of course sections into a single Brightspace course site.