My Recently Visited Services
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request the restoration of course content OR student data from an archived Blackboard course.
Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Student living in the residence halls can use this ticket to report an issues with door access.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.
Have a question about technology on campus? This is a good place to start.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Need to make a video? Complete this request form to have our Video Production team assist with your video project.
Request a hardware token for use with multi-factor authentication (MFA).
Request access to spaces on campus that require the use of electronic access control.
Request reset of voicemail password (standard or VoIP).
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Request installation of a bridge connection on a standard (non-VoIP) phone line.
Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Request assistance from the Marketing and Communications Office to help generate publicity for an upcoming event or initiative.
Need help with a door access issue? Open a ticket to request assistance from IT.
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Request a VoIP report for Enterprise Communication Center (ECC) call activity.