My Recently Visited Services
Request installation of a bridge connection on a standard (non-VoIP) phone line.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Request assistance from the Marketing and Communications Office to help generate publicity for an upcoming event or initiative.
IT will review a request for Techfee funding and will help to facilitate the acquisition process.
Help with digital capture of content for a class or event. Recorded or live.
Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Support and training on test scoring using bubble sheets in Gradescope
Request the addition/removal of voicemail from an existing phone line.
Request reset of voicemail password (standard or VoIP).
Need help with an email issue? Open a ticket to request assistance from IT.
Request move of an existing phone line from one location to another (standard or VoIP).
Request the setup of scan to email functionality on a network printer/copier/scanner.
Provide event or instruction-related A/V equipment for on campus use.
Need help with a door access issue? Open a ticket to request assistance from IT.
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Information Technology (IT) can provide assistance to departments requiring second level support of vendor supported Point-of-Sale systems.
Request to have approved users added to a course in Brightspace.
Technology consulting services to ensure that we make the best possible choices when considering technology use and adoption across campus.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.