Popular Services

Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Request the merger of course sections into a single Brightspace course site.


Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.


Request installation of a bridge connection on a standard (non-VoIP) phone line.


Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request disconnection of standard or VoIP phone.


Request new equipment from Telecomm.


Support and training on test scoring using bubble sheets in Gradescope


Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.


Room scheduling services


Request a new or replacement Buffalo State ID card.


Request toner and paper for printers in the campus pay to print system.


Need help with a computer or network printer issue? Open a ticket to request assistance from IT.


Need help with a software issue? Open a ticket to request assistance from IT.


Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.


Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.


Request the addition/removal of voicemail from an existing phone line.


Need help with a Qualtrics issue? Open a ticket to request assistance from IT.


Request phone based audio conferencing service hosted by Intercall.


Need help with an email issue? Open a ticket to request assistance from IT.