Popular Services
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Request the merger of course sections into a single Brightspace course site.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request installation of a bridge connection on a standard (non-VoIP) phone line.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Request access to spaces on campus that require the use of electronic access control.
Request phone based audio conferencing service hosted by Intercall.
Request assistance from the Marketing and Communications Office to help generate publicity for an upcoming event or initiative.
Request reset of voicemail password (standard or VoIP).
Creation of a Google mail account for School of Education faculty who, as part of their coursework, are teaching the use of Google Classroom to Buffalo State students who will eventually go on to careers in K-12 education.
IT will review a request for Techfee funding and will help to facilitate the acquisition process.
Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Need help with a software issue? Open a ticket to request assistance from IT.
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Need help with a door access issue? Open a ticket to request assistance from IT.