Popular Services
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Request the merger of course sections into a single Brightspace course site.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Request reset of voicemail password (standard or VoIP).
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Request assistance with D2L Brightspace
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Need help with a software issue? Open a ticket to request assistance from IT.
Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Request a VoIP report for Enterprise Communication Center (ECC) call activity.
Request a Brightspace development shell.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Request to have approved users added to a course in Brightspace.
Request a new shared Public Folder (e.g. calendar) in Outlook for your department.
Request the setup of scan to email functionality on a network printer/copier/scanner.
Request access to spaces on campus that require the use of electronic access control.
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).